Funding to study documentation errors and patients online record access

The NORDeHEALTH project leader Maria Hägglund, has been granted funding from the Swedish Research Council (VR) for a 3-year project aiming to explore how we can use patients’ online record access to find and address documentation errors that could lead to patient safety issues and harm. Participating researchers are Anna Kharko, Charlotte Blease, and Sara Riggare.

The project is a continuation of the NORDeHEALTH research project. Patients often find errors or missing information in their online health records, but few choose to address this with their healthcare providers. This is confirmed in the NORDeHEALTH 2022 patient survey. In this new project, we want to make it easier for patients to have an active role in patient safety work, without increasing the workload for healthcare professionals. The project will study how patients have used a previously available function in the Swedish patient portal to comment in the record to report errors, and to explore patients’ and healthcare professionals’ views on and preferences for patients reporting documentation errors. The project will also look to the future by proposing an innovative framework for how patient portals can be developed to enable patients to actively contribute to documentation quality. 

Find out more about ongoing research on imlementation and e-health at the Uppsala MedTech center here.

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