Adjunct Professor Sari Kujala is an expert in eHealth and Human-Computer Interaction at Department of Science in Aalto University. She has published 69 peer-reviewed publications in the field. Her research interests focus on digitalization, implementation of eHealth services, user-centered design, user involvement, usability, user experience, and health informatics. She has led several research projects and subprojects funded by the Strategic Research Council of the Academy of Finland, TEKES and industrial companies. She is the deputy PI of the consortium and PI of the subproject of ‘DigiIN – Towards socially inclusive digital society: transforming service culture’ funded by the Strategic Research Council at the Academy of Finland. Kujala’s research team includes postdoc Dr Iiris Hörhammer from Aalto University’s Department of Industrial Engineering and Management. Hörhammer has served as the Research Director of Aalto’s HEMA Institute (Institute for Healthcare Engineering, Management and Architecture). Her expertise is in operations management, economics, eHealth and health technology assessment (HTA) in experimental and observational settings. The team supports the project in understanding health organizations’ and users’ (patients’ and health professionals’) point of view and designing usable and economically sustainable digital services.